The Chromium Plan
Advanced WordPress & WooCommerce Maintenance
Our Chromium Plan includes everything covered under the Silver Plan, with additional protection, troubleshooting, WooCommerce support, and dedicated help desk time. It’s designed for websites that require more hands-on technical support and ongoing attention.
What’s Included
Off-Site Backups
Independent off-site backups of your website are maintained to provide an additional recovery option should your website experience a critical issue.
WooCommerce Support
Routine maintenance and troubleshooting related to your existing WooCommerce installation and configuration.
Database Optimization
Your WordPress and WooCommerce database is routinely reviewed, cleaned, and optimized to help maintain performance and remove unnecessary data.
Troubleshooting
Technical troubleshooting for issues directly related to your existing WordPress website, theme, plugins, and WooCommerce configuration.
1 Hour Help Desk Support
Includes up to one hour of help desk support each month for eligible website-related requests. Unused support time does not roll over to future months.
Plugin & Theme Updates
Installed plugins and themes are routinely reviewed and updated, with compatibility issues investigated when necessary.
Monthly Reporting
You’ll receive a monthly report detailing maintenance activity performed on your website.
What’s Not Included
The Chromium Plan provides ongoing WordPress and WooCommerce maintenance and support. It does not include unlimited development, marketing, analytics, or management of external platforms.
The following are not included:
- Website redesigns or new website development
- New features or custom functionality
- Custom development beyond included help desk support
- Large-scale content or product entry
- SEO services or ongoing SEO management
- Google Analytics (GA4) configuration or management
- Google Tag Manager (GTM) configuration or management
- Google Search Console management
- Google Ads or other advertising platform management
- Conversion tracking or marketing campaign configuration
- Email marketing management
- Social media management
- Management of third-party marketing or analytics platforms
- Premium plugin, theme, software, or third-party service licensing
- Work resulting from changes made by another developer or third party when the work exceeds included support
- Services exceeding the included monthly help desk allowance
If we identify an issue outside the scope of your plan while monitoring or maintaining your website, we may notify you as a courtesy. Notification of an issue does not mean that investigation, management, or remediation of an excluded service is included in your plan.
Additional Services
Work outside the scope of the Chromium Plan can be performed separately and may require an additional estimate or hourly billing.
Terms of Service
The Chromium Plan is subject to our Website Maintenance Terms of Service, which outlines the complete terms, responsibilities, limitations, and conditions associated with your maintenance service.
View Website Maintenance Terms of Service
